Digital disruptions will drag universities into the 21st century

June 6th, 2016 by Shyam Ranchod

There are many signs that the tertiary education model is broken. In SA the student protests are a very clear sign that education has become too expensive, and more likely to burden the students with debt than assure them a ticket to a middle-class life.

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Grocery retailing: The digital onslaught

June 6th, 2016 by Tim Bishop

Grocery and other retailers in South Africa are still dramatically underestimating the impact that the onslaught of digital is having on the industry. The in-store expectations of consumers are evolving faster than retailers are delivering on those expectations - a gap referred to as the 'digital divide' - and unless retailers step up to the plate and capitalise on evolving consumer behaviour, they will struggle to stay relevant in today's marketplace, said Tim Bishop of Deloitte Digital Africa.

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(E)commerce: 5 ways the future of consumer retail is already here

September 23rd, 2015 by Tim Bishop

The next generation of shopping experiences is not an abstract idea - it is here. Customers are ready. They’re increasingly tech-savvy, they’re demanding personalised experiences and the world at their fingertips. Retailers still thinking that (E)commerce is separate from physical business are getting left behind. There is no longer a separate channel, ‘bricks-and-mortar’ versus (E)commerce divide when customers are online all of the time.


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Inside Deloitte’s $1.5 billion ad agency

August 18th, 2015 by DIGIDAY

A few years ago, a chief marketing officer at a big brand showed Mike Brinker a diagram that depicted all the different marketing partners he worked with. There were creative people, supply-chain and logistics people, a consulting company (or two). In all, there were 75 different spokes and wheels. “It was crazy,” said Brinker.

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Why Agencies are out and digital business transformers are in

June 11th, 2015 by Tim Bishop

Digital disruption is nothing new. City centres everywhere are littered with the ghosts of businesses that have been rendered extinct thanks the rise of technology: an old travel centre that’s now a yoga studio, a movie rental store that now houses a clothing boutique, and of course the way we all now order a taxi. And the internet has famously gutted the news business, with publications dying all over the world.

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Gamification: Clever Strategy or Costly Puffery?

May 11th, 2015 by Deloitte Digital SA

Over the past several years, there has been much hype around gamification and its raft of potential uses. Peddled by slick Silicon Valley startups as well as multinational bigwigs, the use of gamification has been hailed by many as the solution to hook an ever more fickle consumer base.

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Completing the Formula for Digital Disruption

March 27th, 2015 by Deloitte Digital

The technology industry has continually generated discussion points over the past few decades and continues to do so to the present day.  Consumerisation of IT has brought many technologies from the home to the boardroom, not the least of which have been smartphones and tablets. Not far behind were the cloud based social networks and before we could blink BYOD was the de-facto standard. Now we live and trade in the era of “all-things-digital”. The ultimate threat and opportunity has become the ever present “digital disruption”. Of course, like most things technology – “digital” remains open to interpretation and application fit for purpose. The most commonly used term, in conversations around digital, is “SMAC” – Social, Mobile, Analytics (generally meaning Big Data) and Cloud.

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Deloitte Digital named the 2014 Adobe Digital Marketing partner of the Year

December 18th, 2014 by Tim Bishop

Deloitte Digital has been named 2014 Adobe Digital Marketing Partner of the Year. The award recognizes Deloitte Digital for outstanding global commitment to delivering innovative solutions utilizing Adobe Marketing Cloud that drive impactful digital transformation for joint clients across areas such as mobile, content management, customer experience, data-driven marketing and cross-channel campaigns. The award was presented today at Adobe's worldwide global sales conference in Las Vegas, Nevada.

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Press Release: Deloitte Digital Buys Flow Interactive as Part of its Pan African Digital Expansion

November 14th, 2014 by Deloitte Digital

Deloitte Digital (Africa) has acquired Flow Interactive as it continues to build a fully integrated digital consultancy and agency providing customer-centric digital engagement solutions to its rapidly growing list of clients across Africa. 

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What you should be doing online to attract new business opportunities

June 30th, 2014 by David Graham

Getting business-to-business (B2B) online marketing right is an art and a science, a combination of multiple factors which involve people, processes and technology. The analogy we like to use is that of an orchestra. The B2B online marketer is the conductor and the people, content, processes and technology required is the orchestra.

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A Sensor-Enabled World (interactive)

May 13th, 2014 by Deloitte Digital SA

The world is quickly becoming a series of 0's and 1's. Billions of sensor-enabled devices are transforming inputs into digital outputs that can be used to improve decision-making and deliver new services.

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Retail and Digital influence – what are SA retailers waiting for?

May 9th, 2014 by Tim Bishop

As digital starts to become something our local retailers in SA are only really starting to dabble in, and usually are pretty limited in nature, a great study by our colleagues in the US have determined that digital devices’ influence on in-store purchase behavior is growing much faster than anyone could have anticipated. Deloitte’s research in the US shows that today, digital technologies influence 36 percent or $1.1 trillion of in-store retail sales, and this number will likely increase to 50 percent of in-store sales by the end of 2014.

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Searching for the wearable technology killer app - Written by Tim Bishop

March 25th, 2014 by Tim Bishop

The past several months have seen wearable technology building increased market awareness. But while these are exciting times for the technology, the killer app still needs to be found that will make it useful and drive widespread consumer adoption.

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Smaller Tablets, Bigger Smartphones: Finding the Right Mix for Your Workforce

March 13th, 2014 by Deloitte Digital SA

As the options for tablets and smartphones multiply, CIOs need to understand the needs of various functional groups while also assessing the trade-offs between standardization and the greater diversity associated with a BYOD approach.

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WhatsApp with that deal?

February 26th, 2014 by Deloitte Digital SA

The tech world is still reeling after the shock announcement that WhatsApp would be acquired by Facebook, in a $16-billion deal ($19-billion if you include stock units meant to kick in after three years).

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Value of connectivity

February 26th, 2014 by Deloitte Digital SA

Internet connectivity has already changed many aspects of the lives of individuals around the world and provided far-reaching economic and social benefits. However, of the world’s 7 billion people only 2.7 billion have access to the internet today and the unconnected typically live in developing countries. Extending the opportunities that the internet can bring is critical to accelerating economic and social growth in developing economies, while enabling the transition from a resource-based to a knowledge-based economy.

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Deloitte’s Mobile Consumer Survey Anticipating a Global Data Tsunami

February 26th, 2014 by Deloitte Digital SA

We are Anticipating A Global Data Tsunami The staggering increase in the demand for data by smartphone users is offering carriers an opportunity to explore new business models, writes Tim Bishop, Director at Deloitte Digital.

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Mobile operating systems in South Africa

February 25th, 2014 by Deloitte Digital SA

Android vs BlackBerry vs iOS vs Symbian vs Windows Phone in South Africa. BlackBerry-based and Symbian-based devices may still dominate South Africa’s smartphone landscape, but Android is outselling its competitors by a significant margin.

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Google wallet will depreciate lazy corporate data assets

May 17th, 2013 by Greg Comline

Can Google do better with your transactional information than loyalty programmes, retailers and banks? Most definitely, and the ecosystem of Google will deliver solutions to the market at a significant pace. Those companies that don’t utilise their customer information effectively will find that they have lost their competitive data assets.

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Has Web 2.0 changed the work environment

February 28th, 2011 by Greg Comline

For most companies in South Africa, the internet has become a key source of information, communication and commerce for their business operations.

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